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Terms and Conditions

Proofs and charges: The first and second drafts are included in the price. 3rd and subsequent drafts will be charged at $25 + GST per draft. For Order of Service Booklets, we recommend discussion with your Celebrant prior to submitting your text to avoid unnecessary charges and delays.

Approvals and errors: Errors that have been detected after final approval has been given to commence printing will result in a reprint at your expense, so please check all details on the proofs very carefully. If you receive an item that has been misprinted and is different to the final proof it will be re-printed ASAP at no additional charge.

Deposit: We require a deposit to start the layout unless where a prior arrangement has been established to bill your funeral directors. In all other cases, this deposit is non-refundable once the layout has begun.

Final payment: The balance is due once final approval of artwork has been given by you and before printing and delivery is done, unless where a prior arrangement has been established to bill your funeral directors. If you are paying the account directly to us then payment is required before the funeral takes place.

Prices: All prices include GST. See "Click for Prices" top right in grey box to the right.

Images: All images need to be high resolution, 300 dpi. Images that have been reduced in file size (ie. optimised) or lower than 300dpi DO NOT PRINT WELL. Please send images in their original format - a file from your digital camera is better than a scanned hard copy. If scanning your printed photos, please change your scanner's settings to 300dpi under "resolution". If emailing photos please send at "original size" or "largest file size".

Retoucing: This includes removing people or objects, repairing damaged, ripped or faded photos and colour restoration. It does not include adding people into photos.

Colour and quality variations: Colour and quality variations may occur between your proof viewed on a screen and the final printed product. Gabrielle Johnson Creative will not be responsible for variations in colour or quality due to normal printing processes, or for flaws in the image that you have supplied us.

Copyright: All designs on this website are the sole property of Gabrielle Johnson Creative. Reproducing and/or copying any designs from this site without written permission from Gabrielle Johnson Creative is a violation of copyright laws. Gabrielle Johnson Creative holds ownership and copyright of all designs. All printed material will include a small copyright credit – ©www.gabriellejohnsoncreative.com.au – printed at the bottom of the back page. The credit is positioned not to interfere with the overall look of the stationery.

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We provide a professional, efficient and personalised design and print service especially for funeral ceremonies or for any memorial stationery needs.

Thanks for your flexibility and the speedy turnaround. There’s so much to do when someone passes away, it’s nice to deal with people who make the process as easy as possible." Virginia, Elwood Vic

"I just received the sympathy thank you cards. They were all I hoped they would be and more.
Thank you so much, you lighten heavy hearts with your talents."
Stephanie, ACT